Trading Standards’ Top 10 Online Shopping Tips

As Christmas approaches not everything is as it seems … Take care when purchasing online! Here is a list of the top tips issued by Trading Standards:

– Only shop via secure websites, those that display the padlock symbol at the bottom.
– Never disclose credit/debit card details via email.
– Only shop from websites that contain the name of the owners of the business together with a full geographical address.
– Check that the website offers an unconditional right to cancel the order and return unwanted goods.
– Check the deliery costs involved and determine who bears the cost of returning unwanted goods.
– Check delivery times.
– Check terms and conditions, avoid companies that stipulate unfair or harsh terms.
– Keep printouts of order confirmation details
– Uncheck 3rd party email disclosure boxes
– Shop around, the website that you visit first is rarely the cheapest.